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Bill Payment


At Trillium Health Partners we strive to offer you an exceptional experience both inside and outside our walls. There are some situations where patients may be charged for products or services not covered by OHIP. For your convenience, we offer several payment options:

Before proceeding with payment, please note the important numbers found on your hospital invoice:

GUARANTOR NUMBER – appears in first row, just below hospital address; SITE # is next number on the right; Hospital Account – appears just below the detach line, and above Patient Name; PATIENT BALANCE DUE – this dollar amount appears near end of invoice, above bullet list and footer.

Online Payments

To pay your invoice online, you'll need following important numbers as shown on your invoice: Site Number, Hospital Account Number and Payment Amount.

Once you locate these numbers on your invoice, proceed ​​​to:

​​​Secure Online Payment Form »

Phone Payments (automated)

To pay by credit card over the phone, please call:

1-877-377-1151 - for Credit Valley Hospital site accounts.

1-877-377-1152- for Mississauga Hospital or Queensway Health Centre site accounts.

Online Banking - Bill Payments

To pay your invoice online using a Canadian financial institution, you will need to add Trillium Health Partners as a new payee with your 9 digit Guarantor ID.

Mail-in Payments

Mail in your cheque or money order, payable to "Trillium Health Partners" to:

Trillium Health Partners
Queensway Health Centre
150 Sherway Drive
Etobicoke, ON

In Person Payments

Effective Wednesday April 15th 2020, the Cash offices will be temporarily closed for walk-in requests at all sites. We are still accepting online payments as well as phone and mail in payments. This is part of our ongoing efforts to reduce the spread of infection during COVID-19. We apologize for the inconvenience.


For more information call Patient Accounts at 416-521-4040 or email us at Our office hours are Monday through Friday from 8:30 a.m. to 4:30 p.m.​