Throughout the year, THP worked with local, regional and provincial levels of government to guide a coordinated emergency response and champion the health care needs of the community. We supported long-term care homes during the peak of the first wave to help protect residents and staff. We established two COVID-19 assessment centres, including a drive-thru at our Credit Valley Hospital site, to support testing. We continue to work closely with EMS and hospital partners across the province to transfer patients, where appropriate, to ensure we have the capacity to care for those patients who need us most. Alongside the Region of Peel, Mississauga Fire Fighters, and the University of Toronto Mississauga, amongst others, we have been working hard to get vaccines into arms. We have also been able to support the health care needs of the community by working collaboratively with Mississauga Ontario Health Team partners in primary care, long-term and palliative care, mental health, and community support services.
In turn, the response from the community has been nothing short of inspiring. It has lifted our spirits by volunteering and offering gifts of support – be it donations of food, equipment, or money – at a time when many faced their own financial uncertainties. Not to mention countless messages of gratitude from school children and the community that gave us the energy we needed to keep going on the hardest days. Thank you for your unwavering support in all forms – protective equipment, acts of kindness, words of encouragement, and vital philanthropic donations. We have continued to provide exceptional care to this community thanks to the generous support of individuals and organizations across this region who stepped up to donate a historic $72.8 million.
Key to our Strategic Plan is to implement modern health care tools to serve you. With the launch of Epic, our single electronic health record, and the expanded use of virtual care, we have standardized and enhanced the care experience across all sites, using real-time information to aid our fight against COVID-19. This has created a safer and higher quality service.
Now more than ever, and with the support of our partners, we are determined to continue to find new ways to deliver care that works for everyone. As we look forward to a post-COVID world, we are energized with a renewed sense of purpose to create a new kind of health care for a healthier community. We have the courage to take bold and innovative steps to do things differently, because there is no going back to the way things were before. And this work has already begun.
We have renewed our commitment to creating an inclusive health care system that works for all people. We completed both a hospital demographic survey, and in partnership with the Mississauga Ontario Health Team, began to examine the health status data of this community to better understand barriers to access that the pandemic has exacerbated. In addition, we have a renewed commitment to anti-black racism, diversity and inclusion. We are adding much needed long-term care capacity by building two new homes as part of the province’s Accelerated Build Pilot Program. We received commitment from the Government of Ontario to expand the Queensway Health Centre and fully redevelop the Mississauga Hospital to meet the growing health care needs of the community. Our partners at the CAN Health Network continue to launch commercialization projects across the country to connect Canadian companies with frontline organizations to respond to pressing health care challenges, including COVID-19.
The effects of the pandemic will be felt in this community for the next few years as we work to clear the backlog of postponed surgeries, diagnostic imaging and screening tests, and restore health care services to pre-pandemic levels. We will also need to address the mental health impacts on health care workers and the entire community. We have already started to plan for this work.
A strong recovery is possible with the dedicated support of our frontline teams, Board of Directors, community partners, patients, families, and donors. As we look to the future, THP is pleased to welcome three new members to our Board and we thank our outgoing members for their leadership and support.
To the incredible staff, professional staff and learners at THP, thank you for the incredible hard work you have done and the sacrifices you have made this past year. You have lived our values of courage, excellence and compassion each and every day. You have truly demonstrated what it means to be Better Together.
President and CEO, Trillium Health Partners
Board Chair, Trillium Health Partners
President and CEO, Trillium Health Partners Foundation
Board Chair, Trillium Health Partners Foundation